Terms and Conditions
Orders and bookings
Dates can only be booked/confirmed when the deposit is paid.
Food Handling
It is the responsibility of the customer to dispose of the food if kept unrefrigerated beyond 4 hours, to comply with UK food standards. By agreeing to our terms and conditions the client is agreeing to dispose of any food after this set time. Soor by Rose will not be held responsible for any adverse reactions to our food consumed after this time.
Dietary Requirements & Allergies
Please notify of any allergy and dietary requests at the time of placing your order, however we cannot accommodate special allergy requests due to high risk of contamination. If you or your guests/clients have a severe allergy please beware that we cannot guarantee if a product is completely free of traces of the main 16 allergens listed below:
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Celery
Cereals containing gluten (including
Wheat, rye, barley and oats)
Crustaceans
Eggs
Fish
Lupin
Milk
Molluscs
Mustard
Tree nuts (including almonds,
Hazelnuts, walnuts, brazil nuts,Cashews,
Pecans, pistachios and macadamia nuts)
Peanuts
Sesame seeds
Soybeans
Sulphur dioxide and sulphites
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Soor by Rose team is not responsible for any adverse reactions to our food if we have not been forewarned of any allergies or dietary requirements in the booking process.
SOCIAL MEDIA
Unless our clients/customers explicitly ask us not to use images taken at their event, we reserve the right to use them on our social media platforms.